Communication in relationships, family, societal issues, political issues, religion, problematic situations etc. can develop the outcome of chaos or peace within the situation or conversation occurring. Communication is one of the driving factor of any outcome becoming rational or reasonable and will also create the potential for an even better outcome and understanding.
The hospitality industry has faced many challenges within the work force and is always rapidly changing in employment, job delegation and strategic management. These problems are approached by attempting to examine how a hospitality property can communicate better on all levels on the team’s workplace. Effective communication can be practiced in many ways and not only through a strong team and performance based organization of improvement.
Your organization can practice effective communication is by starting with a simple meeting which can act as a way to get everyone on the “same page”. This can be handled in a small setting but have a very large impact on your organizations productivity. 47% of people in the work force think meetings are “time wasters” and I feel like this is because meetings are not handled and approached in an efficient manner. Here is a video from Mr. Kyle Ignham explaining some tips for hosting more effective meetings.
Besides how “They” can be more part of the communication process, you as in individual can help the communication process. Posture, body language, word choice/verbiage and tone used correctly can lead to effective communication when explaining something to an individual or a group. Displaying confidence and seriousness and using simple words are some ways to increase to better communication among your team. Below is a video on the importance of body language in the workplace by Bow Valley College.