ADALGISA D. MUNOZ

1129 Rebecca Avenue, Pittsburgh, PA 15221 |215-254-8488 | munoz.ada01@gmail.com
SUMMARY

Creative professional with extensive project experience. From concept to development. Qualifications include Communication Media skills, Customer Service and Business/Office Administration knowledge.
COMPUTER SKILLS

Languages
Bilingual- Spanish/English
Software
Microsoft word & Excel
Admin Administration System & Repay Processing System

EXPERIENCE

July 2015-Present

Teller/Financial consultant, PNC Bank
Responsibilities include: business/personal transactions, cash advances, certified checks/money orders, night drop transactions, closing the vault at the end of the day, letting people in to their safety deposit boxes, issuing new debit cards.

Feb 2014-May 2014

Loans Verification Specialist, Plain Green Loans
Worked in the customer support department answering the phone and providing customers with any help they needed logg informing customers all the information regarding their loans: balance, APR, daily interest, monthly payments. Extended payments for customers through Admin Administration System. Made payment transactions through Repay (debit card processing system). Completed customer verifications before approving for a loan.

May 2014-sept 2014

Cashier, Chipotle
My main responsibilities while holding this job position consisted of all cash handling duties throughout my shift. Made sure that cash drawer had the amount necessary when store opened and closed.

Jul 2012 -Jan 2013

Secretary, Indiana University of Pennsylvania
Responsibilities consisted of: answering the phone, sorting mail, providing students with relevant academic information, in charge of the lost and found center, organizing trips and transportation for students, creating spreadsheets, Word Documents & Excel, gave upcoming students campus/university tours.
Oct 2010-May 2011 Sales Representative, The Philadelphia Inquirer
Responsibilities included door to door sales.
EDUCATION

Jun 2012-May 2019 Bachelor’s Degree

Indiana University of Pennsylvania

Sept 2009-jun 2012 High School Diploma

Thomas Alva Edison H.S/ John C Fareira Technical School
NOCTI PA certified in Radio/Television through CTE (career technical education program)